There are two ways to share a problem you have encountered in the app or to send us feedback or suggestions:
1. Directly in the app: we have a built-in feature in the app that lets you instantly pass on your feedback
It is quite simple to use:
- Take a screenshot in the app (you generally need to press the Volume down and Power on/off buttons at the same time).
- Select the type of feedback ("report a bug", "suggest an improvement", or "ask a question"). Write your feedback and insert your email address in the appropriate fields to let us contact you if necessary.
2. From the contact form: you can send us a request directly to our help centre via this link
Please fill in the following fields: Email address, Subject, App version and Description.
You can also attach screenshots to help us understand the issue better and enable us to support you better.