We would first like to thank you for sending us your creation!
After analysis carried out by our moderation team, unfortunately, your creation does not meet our quality standards. Your creations must meet certain conditions to ensure the quality and consistency of the outdoor routes on offer: What criteria must my creation meet to be approved by the Moderation team?
😔 Why was my creation not selected?
The app is currently only available in Mainland France and its Overseas Territories, Poland, Slovakia, Czech Republic and Germany. However, the outdoor route you have shared takes place in another country.
🎯 What advice should you follow so your next creation is published?
Until the app is available in new countries, you can only create outdoor routes in Mainland France and its Overseas Territories, Poland, Slovakia, Czech Republic and Germany.
We are actively working on broadening our offer so you can make unrestricted use of the app wherever you are.
So we would like to keep your creation to publish it in the app when it will be available in other countries. Do not hesitate to contact us if you have any objections. You are also welcome to send us your suggestions via our contact form as to what countries you would like to use the app first 😊
🎁 Will your customer loyalty points still be credited to your account?
The good news is that you will be credited with your points even if your creation is not selected.
A reminder of how Decathlon loyalty points work:
1. Do at least 1 hour of sport a week by creating a route or taking a route with navigation
2. Earn a maximum of 100 points a week
3. Find your points in your Decathlon account within 48 hours.
💡 Do you have any questions or suggestions?
If you need any further information concerning your creation, feel free to send us a request.