On a computer, tablet or smartphone, if nothing happens when you click on "Near my location" or "My current location", it may be because access to your GPS coordinates has been blocked.
This might be due to:
- Your browser
- Your device (computer, tablet, smartphone)
What should I do?
1. Enable geolocation in your browser settings
You can manage geolocation in your browser settings. Here below are the steps to follow for Google Chrome, Firefox, Safari and Internet Explorer:
Google Chrome: https://support.google.com/chrome/answer/142065?hl=fr
Safari: https://support.apple.com/fr-fr/HT207092
Firefox: https://www.mozilla.org/fr/firefox/geolocation/
Microsoft Edge: https://support.microsoft.com/fr-fr/microsoft-edge/localisation-et-confidentialité-dans-microsoft-edge-31b5d154-0b1b-90ef-e389-7c7d4ffe7b04
2. Enable geolocation in your device settings
Geolocation can also be blocked in your operating system settings. Here below are steps to follow for iOS, Android and macOS:
iPhone and iPad: https://support.apple.com/fr-fr/HT207092
Android: https://support.google.com/nexus/answer/3467281?hl=fr
macOS: https://support.apple.com/fr-fr/HT5403