How to Report a Bug or Send a Suggestion from the Beta Version?

You can share your feedback, report an issue, or suggest an improvement directly from the app or via the contact form in the help centre. This feedback helps us improve Decathlon Outdoor.

1. Send Feedback Directly from the App

An integrated feature allows you to quickly send us feedback.

How to do it?

1. Take a screenshot within the app.

2. Choose the type of feedback:

   • report a bug,

   • suggest an improvement,

   • ask a question.

3. Explain your feedback in the designated field.

4. Add your email address so we can contact you if necessary.

This method is ideal if you encounter a problem live within the app.

2. Use the Contact Form

You can also send a request via the form available in the Decathlon Outdoor help centre.

To help us assist you effectively, please include:

• your email address,

• the subject of your request,

• the app version,

• a detailed description of the problem or suggestion,

• and, if possible, screenshots to illustrate your feedback.

In Summary 🌿

Whether from the app or the help centre, your feedback is valuable to us to improve Decathlon Outdoor day by day.