How to report a bug or send a suggestion from the Beta version?

You can share your feedback, report an issue, or propose an improvement directly from the app or via the contact form in the help center. This feedback helps us improve Decathlon Outdoor.

1. Send feedback directly from the app

An integrated feature allows you to quickly send us feedback.

How to do it?

1. Take a screenshot within the app.

2. Choose the type of feedback:

   • report a bug,

   • suggest an improvement,

   • ask a question.

3. Explain your feedback in the provided field.

4. Add your email address so we can contact you if necessary.

This method is ideal if you encounter a problem live in the app.

2. Use the contact form

You can also send a request via the form available in the Decathlon Outdoor help center.

To help us assist you effectively, please include:

• your email address,

• the subject of your request,

• the app version,

• a detailed description of the problem or suggestion,

• and, if possible, screenshots to illustrate your feedback.

In summary 🌿

Whether from the app or the help center, your feedback is valuable to us to improve Decathlon Outdoor day by day.