You can choose the communications you want to receive: newsletters, tips, offers, notifications, or inspiring Decathlon Outdoor content. From your Decathlon account, you can activate, deactivate, or customize each type of message, or unsubscribe completely if you prefer. Here’s how to easily manage your communication preferences.
Where can I modify my Decathlon communications?
To adjust your preferences, go to your Decathlon account:
Access your Decathlon account
Open the My Profile section
Select Communication Preferences
There you will find all the options to choose what you want to receive.
What types of communications can I activate or deactivate?
In this section, you can manage:
Content and recommendations
tips, news, promotions, personalized offers;
inspiring Decathlon Outdoor communications (outing ideas, recommendations, outdoor content).
Loyalty program
information related to your loyalty: balance, rewards, expiration alerts.
(Some essential communications may remain active to ensure the program functions properly.)
Reviews and participation
invitations to give your feedback on products, services, or events.
Browsing & purchases
reminders of uncompleted carts;
personalized product recommendations.
Which channels can I choose?
You can decide how you want to be contacted:
Email
SMS
Each channel can be activated or deactivated according to your preferences.
Can I deactivate everything?
Yes.
You can select "Unsubscribe from all communications".
This disables all optional communications.
By adjusting your preferences, you choose exactly the communications you want to receive, for a simpler, more personalized Decathlon experience tailored to your desires 🌿
