Loyalty points are valid for a limited period. Once this period ends, they expire automatically and can no longer be used. Before the expiration date, an email is sent as a reminder so the points can be used in time. This article explains how loyalty point validity works.
How long are my points valid?
Loyalty points are valid for a specific period starting from the date they are awarded.
Once this period ends, they expire automatically.
How will I be informed when my points are about to expire?
An email is sent when some of the points are nearing their expiration date.
This message helps to:
check the current balance,
use the points before they expire,
avoid losing them.
What happens once the points have expired?
When points reach their expiration date, they are automatically removed from the balance and cannot be used anymore.
This expiration is final.
Where can I check my points and their validity?
The balance and validity of loyalty points can be checked:
in the Decathlon account,
in the Decathlon app,
-
or on the page dedicated to the loyalty programme 🔗:
Loyalty points can be used for a limited time, and an email reminder is sent before they expire so they can be used fully 🌿
