You can choose the communications you want to receive: newsletters, advice, offers, notifications, or inspiring Decathlon Outdoor content. From your Decathlon account, you can activate, deactivate, or customise each type of message, or unsubscribe completely if you prefer. Here is how to easily manage your communication preferences.
Where can I change my Decathlon communications?
To adjust your preferences, go to your Decathlon account:
Access your Decathlon account
Open the My Profile section
Select Communication Preferences
You will find all the options to choose what you want to receive there.
What types of communications can I activate or deactivate?
In this section, you can manage:
Content and recommendations
advice, news, promotions, personalised offers;
inspiring Decathlon Outdoor communications (outing ideas, recommendations, outdoor content).
Loyalty programme
information related to your loyalty: balance, rewards, expiry alerts.
(Some essential communications may remain active to ensure the programme functions properly.)
Reviews and participation
invitations to give your opinion on products, services or events.
Browsing & purchases
reminders of unconfirmed basket;
personalised product recommendations.
Which channels can I choose?
You can decide by which means you want to be contacted:
Email
SMS
Each channel can be activated or deactivated according to your preferences.
Can I deactivate everything?
Yes.
You can select "Unsubscribe from all communications".
This disables all optional communications.
By adjusting your preferences, you choose exactly the communications you want to receive, for a simpler, more personalised Decathlon experience tailored to your wishes 🌿
