On some Huawei phones, the Decathlon Outdoor app may be automatically stopped in the background. Result: the GPS tracking cuts out, your recordings stop, and your data (duration, distance, route) become inaccurate. Here is how to configure your device to ensure reliable tracking.
Why does the GPS cut out?
Huawei phones include battery optimization settings. These close certain active apps running in the background, which interrupts the GPS tracking of Decathlon Outdoor.
Steps to fix the issue
Open the Settings on your phone
Select Apps > App launch
Search for Decathlon Outdoor
Uncheck Manage automatically
Make sure all options remain checked under Manage manually
Confirm with OK
Helpful tip
Turn off the battery saver from the notification bar. It can reduce GPS accuracy and interrupt recording. Decathlon Outdoor is already optimised to limit battery consumption.
If the problem persists
If GPS tracking continues to stop despite these settings, contact our support via the form available in the app or on the web.
