Your creation may be rejected if the necessary GPS data is not usable. The moderation team must be able to verify the route to ensure its quality and safety.
Reason for Rejection
Your route could not be validated because GPS geolocation points were missing or unusable.
This may be related to:
a GPS interruption,
a temporary malfunction of the application.
Tips for Your Next Creations
Before setting off, make sure your phone is properly configured to avoid a GPS disconnection, especially regarding battery and power management.
You can consult the device setup help articles in the section: I encountered a problem during my creation.
Also consider favouring areas with good GPS signal coverage and avoid:
narrow paths with steep slopes,
passages through cavities or tunnels.
Loyalty Points
Even if your creation is rejected, your loyalty points are still credited as long as the activity was carried out in the field.
👉 For more information, see the article: How to earn loyalty points with Decathlon Outdoor?
Need Help?
If you have any questions about the rejection of your creation, you can contact us directly via the contact form.
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Articles in this section
- Why has my creation been unpublished from the Decathlon Outdoor catalogue?
- Why was my creation rejected or not published?
- Identical route - Why was my creation not accepted?
- Paved route/point of interest - Why was my creation not accepted?
- Missing GPS Data - Why Was My Creation Not Accepted?
- Distance/Difficulty - Why was my creation not accepted?
- Start/End Point - Why Was My Creation Not Accepted?
- Sport type - Why was my creation not accepted?
- Why was my creation rejected because it was made in a non-covered country?