We would first like to thank you for sending us your creation!
After analysis carried out by our moderation team, unfortunately, your creation does not meet our quality standards.Your creations must meet certain conditions to ensure the quality and consistency of the outdoor routes on offer:What criteria must my creation meet to be approved by the Moderation team?
😔 Why was my creation not selected?
Your creation's starting and/or finishing point do not seem to be easily accessible. They are not located in a public place, a car park or a public transport stop.
🎯 What advice should you follow so your next creation is published?
We invite you to primarily select starting and finishing points:
Accessible and located in a public place, a car park or a public transport stop.
Consistent to be able to go out and back or form a circular route
Subsequently, avoid starting recording from your home because there is the risk your route will be changed or even not selected by our moderation team.
By following our advice, you are stacking the odds in your favour and the likelihood of seeing your creation published in the app 😊
🎁 Will your customer loyalty points still be credited to your account?
The good news is that you will be credited with your points even if your creation is not selected.
A reminder of how Decathlon loyalty points work:
1. Accumulate at least 1 hour of sport a week by creating a route or taking a route with navigation
2. Earn a maximum of 100 points a week
3. Find your points in your Decathlon account within 48 hours.
💡 Do you have any questions or suggestions?
If you need any further information concerning your creation, feel free to send us a request.