Why was my creation refused because it was made in a non-covered country?

Your creation may be refused if it was recorded in a country where the application is not yet available. The moderation team must ensure that all published routes respect the current scope of the application.

Reason for refusal

Your creation was refused because it was made in a country that is not yet covered by the application.

Tips for your future creations

• For now, only routes carried out in countries covered by the application can be published.

• We are actively working on expanding coverage to allow the use of the application in more countries.

• We would like to keep your creation to publish it once the application becomes available in that country. If you do not want it to be kept, please let us know via the contact form.

• You can also share your suggestions about the countries you would like to see available as a priority.

Loyalty points

Even if your creation is refused, your loyalty points are credited as long as the activity meets the conditions of the loyalty programme.
👉 For more information, see the article: How to earn loyalty points with Decathlon Outdoor?

Need help?

If you have questions about the refusal of your creation, you can contact us directly via the contact form.